Watchdoc - Main Benefits.

Financial Benefits

Properly understanding the number of pages printed, the type of documents and application used, as well as the peripherals used, will allow precise measurement of the direct costs and help focus on the key areas to reduce waste.

1	By providing a clear, accurate view of the overall volume, volume by user, and consumables.
2	By providing integrated management of the incidents by printer, you can improve service levels and manage your maintenance contracts easily.
3	By being able to easily see the usage of the print estate, the consumables and cost you can reduce bad practice and drive down costs.

According to the Gartner Group, direct costs represent approximately 50% of the global cost of a printer over 3 years. The indirect costs account for the other 50% of the actual costs.

The Watchdoc solution will give you the means to address these costs.
You can reduce these costs by up to 30% over the same three years by using Watchdoc and using a tailored print policy for your own print environment.

Consequently, your R.O.I. is regularly less than 6 months...!

Other Benefits

A large proportion of the calls to helpdesks are about problems printing.

The following situations are common:

	The print job is sent, but doesn’t print, "I’ve clicked OK but nothing happens!".
	The user has walked up to the printer only to find that some of his colleagues are already waiting for their documents, so reprints elsewhere.
	The printer has run out of toner and/or paper... and the document we are waiting for is urgent...
	Who printed the "Letter" format document? The print queue is blocked until someone fixes it.
	Whose do these printed pages belong to - the ones that no one has come to retrieve and that are going to end up in the waste basket...

as well as the blockages, the breakdowns (without a maintenance call being made)...

A large number of these situations arise from the difficulty of proactively managing them easily, creating dissatisfied users and a loss of productivity for the company.

With Watchdoc, your capacity for planning will greatly increase.

By better measuring the availability of peripherals and users

Permanent monitoring the status of your printers